In this episode of Partnership Chat, Stefan from Loncom Consulting sat down with Brad Holdsworth, Sales and Strategy Director at Remarkable Commerce. Together, they discussed the unique position of Remarkable Commerce as both an ecommerce agency and a tech provider, with its own proprietary platform. Remarkable Commerce has been in the industry for over 25 years, offering tailored solutions for ecommerce brands with an emphasis on flexibility, customization, and scalability.
Agency and Tech Provider in One
Remarkable Commerce is not just a traditional agency—it also offers its own proprietary ecommerce platform with a flexible architecture. Brad explains that their platform combines elements of SaaS (Software as a Service) with highly customizable technology, making them unique in the ecommerce world. Unlike many SaaS platforms that limit customization, Remarkable provides tailored solutions to meet the exact needs of its clients, creating what Brad describes as a "tailor-fit suit" for retailers.
Key Selling Points
Remarkable Commerce focuses on offering personalized front-end design, integration of ERP and CRM systems, and superior agency support. One major selling point is their ability to design custom front-end websites that are completely unique - unlike many competitors who rely on templates. Additionally, their platform evolves over time, meaning clients get continuous updates and innovations rather than static technology.
Solving Ecommerce Challenges
Remarkable addresses several key challenges faced by retailers today:
- Outdated Front-End Designs: Many retailers struggle with rigid, template-based designs, but Remarkable offers custom, dynamic websites.
- Limited Integration Between Systems: Integration between ecommerce platforms and other systems (ERP, CRM) is often restricted. Remarkable's team specializes in connecting these systems, ensuring seamless data flow.
- Poor Agency Support: Many agencies lack proactive support and growth suggestions, but Remarkable prides itself on providing excellent account management and long-term support.
Future Tech Challenges
As ecommerce evolves, Remarkable is staying ahead of trends by focusing on AI integrations and continuously improving their platform technology. Brad also touches on the challenges of scaling internally as the company grows, but emphasizes that these are "good problems to have" when managing numerous clients.
The Remarkable and Loncom Partnership
The partnership between Remarkable and Loncom Consulting stems from a shared belief in offering customized, data-driven solutions to clients. Loncom Consulting brings its expertise in data analytics and system integration, while Remarkable provides a flexible ecommerce platform that can adapt to any business. Together, they offer clients a comprehensive solution to manage their digital growth.
Quickfire Questions with Brad
To wrap up the chat, Stefan asked Brad a few fun, quickfire questions:
- Magic Wand Wish: Brad would wave away anyone who ghosts him after multiple conversations!
- Coolest Project: A product configurator for a jewelry brand, allowing customers to design their own bracelets and necklaces.
- What’s Hot and What’s Not: Consent management and gamification are hot, while AI discussions are starting to feel a bit overdone.
Watch the Full Video
For more insights from Brad and Stefan on the future of ecommerce, customization, and the power of agency-client relationships, watch the full video below:
Remarkable Commerce’s unique combination of agency expertise and customizable technology offers ecommerce brands a tailored approach to solving their biggest challenges. Combined with Loncom Consulting’s expertise in data-driven solutions, this partnership is poised to help businesses unlock their full digital potential.
To learn more about how Remarkable Commerce and Loncom Consulting can support your ecommerce goals, get in touch today!
